Following recent changes to departmental responsibilities, the functions of the former Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts are transitioning to new departments. Work is underway to update departments’ websites.
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Human Services Quality Framework

The Human Services Quality Framework (HSQF) is a system for assessing and promoting improvement in the quality of human services.

The HSQF applies to a range of human service providers delivering services in Queensland.

The HSQF is administered by DCSSDS for participating Queensland Government departments.

The Human Services Quality Framework (Quality Framework) (PDF, 714 KB) document outlines how HSQF applies to in-scope organisations and services under service agreements with participating Queensland Government departments.

Further information about the HSQF, including the latest Quality Framework, User Guide and other tools and resources, is available on the Department of Families, Seniors, Disability Services and Child Safety website.

Last reviewed:13 March 2025

Last modified:13 March 2025

Creative Commons Attribution 4.0 International (CC BY 4.0) licence This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence
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Cultural acknowledgement

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors—our First Nations peoples—give strength, inspiration and courage to current and future generations towards creating a better Queensland.

Our human rights commitment

We will respect, protect and promote human rights within our decision-making and actions.